Review Detail
2.8 28Slowly improving their reputation
(Updated: March 01, 2011)
Overall rating
4.3
Slots
4.0
Table Games
3.0
Customer Service
5.0
Player's Club
4.0
Gaming Atmosphere
4.0
Amenities or Hotel
5.0
Food & Drink
5.0
I've been visiting Spirit Mountain since they opened. They have come a long way and are making improvements. Unlike Atlantic City and Vegas casinos, Spirit Mountain does use some of their gaming funds to improve the community and native lands.
This month alone I have won two jackpots and some pretty big wins on different denomination slots. No, I don't play only large denominations. Some of the funds are being used to give away some larger prizes such as Roll for a Million and Ring of Riches, where one of a few lucky drawings are rewarded. I personally would rather have some more payout on the slots and skip the drawings. They are too crowded to make me comfortable so I rarely come on those days just because it's like walking in the middle of a cattle drive. Finding a machine to play is impossible because every seat is filled, even with non-players waiting for the drawing.
The new Cedar Plank buffet is much nicer than the old buffet. More selections, fresh food, wide variety and many choices. Twice I have told the staff what I like and passed on comments to the chefs/servers. They listen and adjust.
I've never had any problems at the hotel except once when the rooms were not cleaned and ready for check-in because cleaning staff didn't show up, however I was comped an upgrade and everyone made sure I was satisfied and comfortable.
This month alone I have won two jackpots and some pretty big wins on different denomination slots. No, I don't play only large denominations. Some of the funds are being used to give away some larger prizes such as Roll for a Million and Ring of Riches, where one of a few lucky drawings are rewarded. I personally would rather have some more payout on the slots and skip the drawings. They are too crowded to make me comfortable so I rarely come on those days just because it's like walking in the middle of a cattle drive. Finding a machine to play is impossible because every seat is filled, even with non-players waiting for the drawing.
The new Cedar Plank buffet is much nicer than the old buffet. More selections, fresh food, wide variety and many choices. Twice I have told the staff what I like and passed on comments to the chefs/servers. They listen and adjust.
I've never had any problems at the hotel except once when the rooms were not cleaned and ready for check-in because cleaning staff didn't show up, however I was comped an upgrade and everyone made sure I was satisfied and comfortable.
G
George