Review Detail
3.2 42Pathetic Casino
(Updated: August 11, 2015)
Overall rating
1.2
Slots
1.0
Table Games
2.0
Customer Service
1.0
Player's Club
1.0
Gaming Atmosphere
1.0
Amenities or Hotel
1.0
Food & Drink
1.0
Lucky Eagle is probably the worst casino experience you can have. Their slot machines are terrible at payouts and the more you bet the quicker you lose. This casino doesn't believe in trying to provide entertainment, just get as much money as possible from the patrons. Avoid the gaming room in the hotel. You may get into a bonus round on the slot machine but most of the time you won't win ANYTHING in the bonus. Numerous nights I have gotten into bonuses at least 9 times or more and 7 out 9 times I got absolutely no bonus winnings at all. That was on a MAX bet. On a couple of occasions I put a $100 bill in a machine and bet the max of $5 a spin. In 20 spins there were no payouts whatsoever. When you do get a bonus that pays, it usually only pays you a few dollars more than what you spent to get into the bonus. It attracts a lot of attention but those people don't know that you spent $130 to get in the bonus and you got paid $132. They just think you hit it big. I managed to get into a bonus which gave me 60 spins for 5 scatters, the third spin in I hit another 5 scatters for 60 more spins, then retriggered additional bonus spins for a total of 188 free spins. Out of the 188 spins, only 12 spins paid anything, thats including the retrigger spins. I was top tier in their rewards program which gives me point multipliers of 10x on certain nights. With the multiplier it is pathetic on how much comp points you earn. On a night without the multiplier, I have gambled over $700 and made less than $5 in comp points for the evening. I earned enough points in 6 months to continue my tier level for the next year and their kiosks even stated that, but Lucky Eagle decided to change their rewards program and cut all my rewards even though I had earned enough points to continue it for the next year. Numerous times when it Free Play or Multiplier night, their computer systems aren't working so you can't get your Promo Free play or the Comp Point Multiplier is tracking your spending. The casino makes NO attempt to compensate the patrons when this happens, they just tell you sorry, the system is offline and they are working on it. This casino in my opinion is the worst casino in Washington state.
K
Kevin